Contact Us

Main phone number:
734-785-7700
 
Michigan Suicide and Crisis Lifeline:
988 (available 24/7)
Options For Deaf /Hard of Hearing TTY Users: Use your preferred relay service or dial 988 and then press 711. Para ayuda en español contacta a 988.
 
Detroit-Wayne Integrated Health Network Crisis and Access Department:
800-241-4949 (available 24/7)
 

If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room.

 
If you wish to speak to someone during business hours about a concern you have that has not been resolved by speaking to your treatment team or a supervisor, you may contact The Guidance Center’s Customer Service Department at 844-820-4819.
 

Please do not use The Guidance Center website for communication of any emergency situations under any circumstances. All non-emergency calls to our agency should use the number 734-785-7700.

 
The Guidance Center would like to hear from you. Please complete the requested information below to send us your questions or comments or to sign up to receive communications from us.
 

Hours

  • Specialists are available Monday – Friday from 8:30 a.m. to 5 p.m.
  • A receptionist is available Monday – Thursday from 5 p.m. to 9 p.m. to forward emergency after-hours calls to the appropriate areas.
  • On weekends and at all other times, an emergency number will be left on the agency’s voicemail system.

 
For more information on specific services, or to schedule an appointment, call The Guidance Center at 734-785-7700 and ask for a Client Referral Specialist. A Client Referral Specialist acts as a single point of entry for all services for both adults and children. Clinical case managers are available to triage calls, to direct clients to the appropriate level of care and to provide information and referrals to other community services when needed. Insurance verification and pre-authorization are also done prior to the first appointment.
 
Please do not submit client information through this website.

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